Intellectual and Developmental Disabilities Supports Coordination services at WCSI are designed to assist children and adults once determined eligible by locating, coordinating, and monitoring support services to help them reach their fullest potential and live a satisfying life.


Please Note

For more information about our Intellectual and Developmental Disabilities programs or any of the services we offer, please visit our Contact Us page to set up an appointment online or find the phone number for a WCSI office near you!

Caring and Committed IDD Services

WCSI’s Supports Coordination Organization (SCO) is devoted to ensuring that our individuals are treated with the care, respect, and attention that they need and deserve.

WCSI’s SCO has been devoted to putting full effort toward our new hires so that our individuals receive the best support possible. We accomplish this by implementing a formal mentor program. Our mentors are seasoned SC’s that apply for the positions and receive specialized training. They provide on the job shadowing training, tips on organizing their schedules, and ways to best document all appointments. The mentors are assigned to our new recruits for their first eight weeks of hire. Shadowing with mentors is mixed with face to face trainings and webinars from our agency and ODP.

Our Supports Coordination Organization has also focused on supporting individuals in new ways. We have implemented quarterly consumer driven activities and events. The events focus on relationship building and giving individuals ways to connect. WCSI CAFÉ (Conversations and Friendship Everyday) was developed by a team of Supervisors and Support Coordinators to enlighten the lives of our consumers with free activities and a chance to meet others and increase their own self confidence.

In an ongoing attempt to improve Supports Coordination Services to our clients, Westmoreland Casemanagement and Supports, Inc. developed a SCO Client Satisfaction Survey. It was offered to the consumers we serve for the 2020-2021 fiscal year. A total of 609 surveys were completed and overall, they were 99.69% favorable of our supports and services.

If you or anyone you know is in need of our services, please visit our Contact Us page to set up an appointment online or find the phone number of a WCSI office near you.