Westmoreland County 24-Hour Crisis Hotline   1-800-836-6010 T.T.Y Accessible

The Pennsylvania Child and Adolescent Service System Program


Services are planned to meet the individual needs of the child, rather than to fit the child into an existing service. Services consider the child’s family and community contexts, are developmentally appropriate and child-specific, and also build on the strengths of the child and family to meet the behavioral health, social and physical needs of the child.


Services recognize that the family is the primary support system for the child. The family participates as a full partner in all stages of the decision-making and treatment planning process, including implementation, monitoring and evaluation. A family may include biological, adoptive and foster parents, siblings, grandparents and other relatives, and other adults who are committed to the child. The development of behavioral health policy at state and local levels includes family representation.


Whenever possible, services are delivered in the child’s home community, drawing on formal and informal resources to promote the child’s successful participation in the community. Community resources include not only behavioral health professionals and provider agencies, but also social, religious and cultural organizations and other natural community support networks.


Services are planned in collaboration with all the child-serving systems involved in the child’s life. Representatives from all these systems and the family collaborate to define the goals for the child, develop a service plan, develop the necessary resources to implement the plan, provide appropriate support to the child and family, and evaluate progress.

Culturally competent

Culture determines our world view and provides a general design for living and patterns for interpreting reality that are reflected in our behavior. Therefore, services that are culturally competent are provided by individuals who have the skills to recognize and respect the behavior, ideas, attitudes, values, beliefs, customs, language, rituals, ceremonies and practices characteristic of a particular group of people.

Least restrictive/least intrusive

Services take place in settings that are the most appropriate and natural for the child and family and are the least restrictive and intrusive available to meet the needs of the child and family.

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770 East Pittsburgh Street
Greensburg, PA 15601

800-353-6467 toll-free
724-837-4345 fax
724-837-8294 fax
724-689-1270 (Compliance Hotline)

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301 7th Street
New Kensington, PA 15068

877-334-1774 toll-free
724-334-3211 fax

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