This is a full-time non-exempt position that will provide a programmatic resource to the Early Intervention program. Essential function of this position will include technical assistance of an administrative nature in relation to EI referrals/intake, case transfers, case closures, doctor authorizations, adoption requirements, MA eligibility status, client records and PELICAN demographics for the EI Department. These duties and responsibilities will be accomplished by collaborating with all EI Supervisors and EI Program Director for assignment of administrative duties taking lead and responsibility completing and coordinating required deadlines and process set forth by the Department, State and County. Primary work hours will be Monday through Friday, 8:30am to 4:30pm with a ½ hour lunch (37.5 hrs/week). Unless otherwise agreed upon.

This position will assist in the responsibility of conducting EI outreach for community events.

When necessary, this position will act as a Lead EI Service Coordinator that will function to meet the service coordination needs of their individual SC team within the Early Intervention Department. This role will function within the assigned team to:

• Provide mentoring and process/resource expertise regarding EISC responsibilities.
• Provide caseload coverage for EI SC vacancies, planned/unplanned PTO and/or emergencies
• Maintain excellence in service and performance
• Complete and maintain all records and other relevant paperwork accurately and promptly
• Adhere to the philosophies of WCSI as it applies to quality assurance and compliance.
• Work on special projects, as assigned by the program management that will enhance the delivery of services through the Early Intervention Program.

As with all WCSI positions, it is the expectation that employees adhere to WCSI, County, State and Federal guidelines, regulation, policies, and laws which govern the business and service of WCSI.

This position requires the employee to perform their daily job duties and responsibilities in an unstructured work environment.
Include the following, (other duties may be assigned as deemed necessary by management):

Administrative duties:
Lead role and responsibility in completing and coordinating the following administrative duties for the EI Department:
• EI referrals/intake
• Case transfers
• Case closures
• Doctor authorizations
• Adoption requirements
• MA eligibility status
• Client records
• PELICAN demographics

These duties and responsibilities will be accomplished by collaborating with all EI Supervisors and EI Program Director for assignment and meeting deadlines and process set forth by the Department, State and County.

Service Coordination Activities:
Service Coordination is an active, ongoing process that coordinates the performance of the initial and ongoing evaluations and assessments. Refers at-risk children to the tracking system and tracks and monitors the needs of these at-risk children. Facilitates and participates in the development, implementation, review, and evaluation of IFSP’s. Assists the family in gaining access to all services identified on the IFSP as well as facilitates the timely delivery of Early Intervention services. The Service Coordinator provides the family with the information necessary to select a service provider and facilitates communication with and between the family and service provider. Facilitates the development of a transition plan as part of the IFSP within regulatory timelines. Assessing family and child’s need on an ongoing basis and makes referrals to and/or provides information to families on community resources to meet these needs. The Service Coordinator will assist the family in applying for Medical Assistance.

Monitoring Activities:
Coordinates and monitors all services identified on the IFSP for effectiveness and consistency. The Service Coordinator completes intakes and is responsible to document and track the delivery of services identified on the child’s IFSP and evaluate the extent to which these services meet the family’s identified priorities. The Service Coordinator monitors the identified needs of the family and assists with community referrals as needed. Monitors must occur within the regulatory compliance guidelines with progress monitoring of outcomes documented by SC quarterly.

Advocacy Activities:
The Service Coordinator informs the family of the availability of advocacy services. They provide the family with information regarding community resources which may assist the family with identified needs. Advocacy includes providing information, removing barriers, creating options and resolving problems.

Case Documentation:
Maintains service coordination case management records. Records will consist of all documentation of contacts with the family and service providers, copies of all MDE/IFSP’s as well as all signed documents necessary for the implementation of services. In addition, any documents relative to HIPAA, outside agency correspondence and medical information must be maintained. Documentation of information, including MDE, IFSP, and services in the Pelican database.

Service Provisions:
Maintain expected levels of service to child/family, by producing units through documentation of case activities for billing purposes. Consistently maintain service provisions in accordance with the standard established for this role.

Professional/Technical Responsibilities:
The essential purpose of the lead is to support the team in daily operations which may include provision of first level problem solving, technical assistance with process or understanding policy, mentoring, and coaching. These responsibilities may be met through a combination of shadowing, case specific or team discussion, review of case distribution and coverage needs, etc. To provide ample opportunity to perform related duties, the incumbent is responsible to carry a designated caseload size while maintaining service provisions. The role serves as the primary point of contact for peer consultation for other SCs on the team; provide essential coverage and back up to the team if/when needed and works collaboratively with the team supervisor and director ensuring standardization of expectations and communications and directions consistent with the expectations of the organization and all applicable rules, regulations, and policy.

All Early Intervention Service Coordinators are mandated to meet a training requirement of twenty-four hours per calendar year. These trainings must include infant/child CPR, first aid, fire safety, emergency evacuation, cultural competence, mediation, procedural safeguards and universal health precautions. Attend team meetings as scheduled.


This position will assist in the responsibility of conducting EI outreach for community events.

Other Duties:
This position may be required to perform other duties, as may be assigned by a SC Supervisor or management staff with the department, and agency.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or
ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Internal Candidate:
Preferred candidate is presently employed at WCSI in the position of an EI Service Coordinator and working in this role for a period of 18 months who has maintained satisfactory performance within that period of time.

External Candidate:
Bachelor’s Degree which includes or is supplemented by at least 12 college credits in early intervention, child development, special education, family counseling, family studies, social welfare, psychology, or other related social science AND three years of casework experience, of which two years must be experience working with or providing counseling to children, families, or individuals with disabilities.

Language Skills:
Strong, interpersonal skills, effective oral and written communication skills. Able to prepare clear, concise reports.

Certificates, Licenses, Regulations:
Valid PA Driver’s License, Proof of Valid Auto Insurance, Act 34 (Criminal Record), and Act 33 (Child Abuse) and FBI Clearance. There will be monthly screenings of PA Medicheck List, LEIE and SAM.

This position requires the availability and utilization of the employee’s personal vehicle, for purposes of transportation to and from work appointments. Transportation of clients in personal vehicles is not permitted, as agency vehicles are available for this purpose.

As with all WCSI positions, this position will adhere to all random drug screening requirements, as set forth by WCSI Policy.


Physical/Mental Demands:
While performing the duties of this job, the employee is regularly required to operate a motor vehicle, sit, stand, walk, bend and lift objects of up to 10 pounds. The employee regularly uses a computer, phone, fax, copier, and other essential office equipment to carry out daily work assignments.
Substantial problem solving in response to urgent/emergency situations, which may require immediate action. Ability to apply principles of leadership and management in daily practice.

Work Environment:
The services of this job are community based. While performing the duties of this job, the employee is exposed to a combination of office and outside/travel conditions and regularly exposed to moderate levels of noise. Exposure to outside weather conditions will exist. The work environment for this position requires the employee to have the skills and ability to perform their daily job duties and responsibilities in an unstructured work environment.

Position Funding:
This position’s funding is determined by WCSI’s allocation process. Incumbent in this position may be required to complete a WCSI Time Study, frequency determined by Fiscal Management, for purposes of this allocation process.

It is WCSI’s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with disabilities.