Westmoreland County 24-Hour Crisis Hotline   1-800-836-6010 T.T.Y Accessible

WCSI Position Title: Criminal Justice Liaison

Click here to apply online https://wcsi.org/careers/appone


This is a full-time non-exempt position primarily responsible for providing support and assistance to “intercept” persons with mental illness and co-occurring disorders to ensure: opportunities for diversion, appropriate re-entry to their community, timely movement through the criminal justice system, prompt access to treatment and support services and linkage to community resources. Works as an interdisciplinary team member. Work assignments will be discussed at bi-weekly planning meetings. Goals and objectives will be developed, and priority assignments identified. Maintains all records and other relevant paperwork accurately and promptly. May require work during non-traditional hours based on needs of district magistrates, county court or other criminal justice entities. Scheduling is a cooperative effort between the liaison and the supervisor. Primary work week would be 37.5 hours/week with a 30-minute lunch unless otherwise agreed upon.


As with all WCSI positions, it is the expectation that employees adhere to WCSI, County, State and Federal guidelines, regulation, policies and laws which govern the business and service of WCSI.

This position requires the employee to perform their daily job duties and responsibilities in a structured work environment.

Essential Duties and Responsibilities

Include the following, (other duties may be assigned as deemed necessary by management):


Case Management Activities:
Develops strategies for resolving issues of persons with mental illness and co-occurring disorders entering or moving through the criminal justice system at any level of involvement using the concepts of the “Sequential Intercept Model”.  The Criminal Justice Liaisons will work collaboratively with representatives from various entities in the county including local district justices, courts, crisis services, police, adult probation office, public defenders, district attorneys, county prison, and behavioral health providers.

Referral, service linkage, community support networking and development, and case monitoring are essential job duties. Documentation of all service management contacts are maintained in client charts. Completes all service activity documentation accurately and promptly. Responsible for achieving assigned services rendered rate.

Works as a Base Service Unit Team Member. Provides crisis services including telephone, walk-in, and mobile crisis services on an as needed basis. May include coordination of 302 and 201 hospitalizations, including completion of all required legal documents and emergency phone coordination with county, local community hospitals, emergency medical services, and police.

Monitoring and Coordination Activities:

The Criminal Justice Liaison will develop a knowledge base and eventual expertise of the criminal justice system and how this system interfaces with the behavioral health system. An important role of the Criminal Justice Liaison is to incorporate ongoing education to the collaborative community systems to improve their knowledge base of navigating the behavioral health system.

The Criminal Justice Liaison will be responsible for working collaboratively with community resources to reduce some of the barriers to providing service to this population. This ongoing collaboration and coordination will transition persons with mental illness and co-occurring disorders more successfully in obtaining treatment and support services as they move through the criminal justice system at any point of involvement.  A comprehensive list of resources will be identified and maintained by the Liaison for quality service delivery.  This resource list will at a minimum contain the following areas: mental health and drug/alcohol treatment, crisis intervention, housing, vocational, transportation and any other support services to meet the individual’s needs for diversion and decreasing recidivism into the legal system


Manages needs for those clients who are in the early stages of the criminal justice system. Works with District Magistrates, community providers district attorneys, public defenders, etc. to work for the possible intercept of the individual from the criminal justice system. Provides education on the Behavioral Health System to Criminal Justice professionals and judges. Will be required to develop outreach presentations on the Behavioral Health system and participate in outreach activities at committees and meetings for criminal justice professionals (i.e., judges, magistrates, district attorneys, public defenders, etc.), and other community providers.

Advocacy Activities:
Advocates for the client to ensure responsiveness from natural, community, generic and specialized services. Advocacy includes providing information, removing barriers, and creating options and resolving problems.

Case Documentation:
Maintains Administrative Management records, documents contacts with clients and collateral contacts. Updates forms as needed. Reviews charts for compliance with department standards. Prepares for quality assurance audits by WCSI compliance department. Efficiently completes paperwork and other program related material.

Professional/Technical Responsibilities:
Extensive knowledge of theories, principles, and techniques related to the criminal justice system. Ability to establish/maintain effective working relationship with clients, associates and agency personnel. Knowledge of community resources and ability to facilitate coordination activities. Ability to prepare clear, concise reports and to communicate effectively, both orally and in writing. Strong skills in professional presentation, communication and group facilitation. The Criminal Justice Liaison is responsible for collecting and maintaining data specific to referrals, diversion and client engagement.

Supervisor Responsibility



Education and/or Experience: 

Bachelor's degree in Social Service-related field. Previous Case management experience and/or criminal justice system experience preferred.

Language Skills:

Strong Interpersonal skills, effective oral and written communication skills.

Certificates, Registrations, Licenses: 

Valid PA Driver’s License, Proof of Valid Auto Insurance, Act 34 (Criminal Record), and Act 33 (Child Abuse) and FBI Clearance. There will be monthly screenings of PA Medicheck List, LEIE (List of Excluded Individuals/Entities) and SAM (System for Award Management).


As a requirement of employment, certain personal information (Birth Date, Driver’s License, Diplomas, Transcripts, etc.) can be shared in a confidential communication as related to regulations, licensure and/or insurance carrier contracts.

As with all WCSI positions, this position will adhere to all random drug screening requirements, as set forth by WCSI Policy.


Physical/Mental Demands:  

While performing the duties of this job, the employee is regularly required to operate a motor vehicle, sit, stand, walk, bend and lift objects of up to 10 pounds.  The employee regularly uses a computer, phone, fax, copier, and other essential office equipment to carry out daily work assignments.

Work Environment:

While performing the duties of this job, Criminal Justice Liaison services are provided in a structured office setting and may take place where the client resides or needs the service. While performing the duties of this job, the employee is exposed to a combination of office and outside/travel conditions and regularly exposed to moderate levels of noise. Exposure to outside weather conditions will exist. office and outside/travel conditions and regularly exposed to moderate levels of noise.  Exposure to outside weather conditions will exist. 

The work environment for this position requires the employee to have the skills and ability to perform their daily job duties and responsibilities in an unstructured work environment.

Position Funding:  

This position’s funding is determined by WCSI’s allocation process. Incumbent in this position may be required to complete a WCSI Time Study, frequency determined by Fiscal Management, for purposes of this allocation process. 


It is WCSI’s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with disabilities.

This position description is not an employment agreement or contract, but rather a description of the expectations of job duties and responsibilities as assigned to this position. Management has the exclusive right to alter the scope of work within the framework of this position description and the position classification, at any time without prior notice.

Click here to apply online https://wcsi.org/careers/appone



770 East Pittsburgh Street
Greensburg, PA 15601

800-353-6467 toll-free
724-837-4345 fax
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724-689-1270 (Compliance Hotline)

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301 7th Street
New Kensington, PA 15068

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724-334-3211 fax

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Westmoreland County 24 Hour Crisis Hotline
1-800-836-6010 T.T.Y Accessible