|WCSI Position Title:||Certified Peer Specialist Supervisor|
|Position Classification:||Social Services Aide 3 - Supervisor|
This is a full-time non-exempt position that is responsible for the supervision, provision and coordination of Certified Peer services to clients. Primary work hours will be Monday thru Friday, 8:30 am to 4:30 pm with a 1/2 hour lunch (37.5 hrs/week) unless otherwise agreed upon. Supervises a team of Certified Peer Specialist.
Essential Duties and Responsibilities
Include the following, (other duties may be assigned as deemed necessary by management):
This position will be responsible for the direct supervision
of Certified Peer Specialist positions, as well as development, implementation
and oversight of Certified Peer Support Services at WCSI. This position will be required to manage a small
caseload, along with performing supervisor duties. Duties
will include assisting with the recruitment of Certified Peer Specialist (CSP)
candidates, as well as train and mentor new CPS staff. Provides on-going support to the Certified
Peer Specialists and serves as a liaison with Community Partners: arranges for speaking engagements, panel
discussions, representation for groups/committees. Partner with Program leadership and staff to
integrate the Certified Peer Specialist staff in the department’s activities. Promotes and educates teams and staff
throughout the agency to CPS and recovery principals. Review Certified Peers Assessments and ISPS
for accuracy prior to submission to Mental Health Professional (BH Department
Manager) for signature. Collects weekly
service documentation notes to ensure compliance and provide feedback. Completes quality audits to ensure compliance
is being met. Other duties may be assigned as deemed
necessary by management.
Adheres to WCSI, county, state, and federal regulations governing the Behavioral Health program. Attends specially designed training programs provided through WCSI, county, state, and federal agencies.
Certified Peer Supervisor:
Responsible for ensuring assigned staff achieve assigned service provision rate. The position will be responsible for the development, implementation and oversight of Certified Peer Support Services at WCSI. Oversees scheduling, conducts weekly supervisions, attends peer supervisor and peer networking meetings on a quarterly basis, works with outside agency peer programs for contingency planning, assigns referrals, makes sure the peers obtain 30 hours of training (12 hours specifically focused on peer support or recovery practices or both). Understands the recovery model and concepts, insuring implementation in practice.
Staff Supervision and Evaluation:
Provides ongoing supervision to program staff. Responsible to complete staff performance evaluations and adheres to agency personnel policies and procedures. Monitors and manages staff scheduling and service provisions. Assure the timely and accurate completion of agency service documentation notes, county authorizations, and all MCO requirements.
Obtain necessary training in accordance with assigned staff development requirements. Able to be flexible, adjust work hours based upon program and consumer needs as assigned by immediate supervisor. Display a professional standard of effective teamwork in the provision of Certified Peer Services. Perform related duties as assigned.
The Certified Peer Supervisor reports directly
to the BH Child/Intake Program Manager and may take direction from the Behavioral
Health Director and/or the Chief Executive Officer. Directly supervises the employees
within the Certified Peer unit of the Behavioral Health Department. Complete supervisory responsibilities in
accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning,
assigning, and directing work; appraising performance; rewarding and
disciplining employees; addressing complaints and resolving problems.
To perform this job successfully, an individual must be able
to perform each essential duty satisfactorily. The requirements listed below
are representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.
Education and/or Experience:
High School Diploma or GED and four years of mental health experience OR a Bachelor’s Degree and two years of mental health experience; and
Within the last 3 years have maintained at least 12 months of successful full or part time paid or voluntary work experience or obtained at least 24 credit hours of post-secondary education; and
Certification as a Certified Peer, prior to hire date; and
Ability to identify yourself as a person who has received or is receiving services for a serious mental illness, as required by regulation for Certified Peer Specialist; and
Certification in Peer Specialist Supervisory Training within the first six (6) months after hire.
Supervisory experience preferred, but not required.
The ability to read, analyze, and interpret general business information, periodicals, professional journals, technical procedures, or governmental bulletins/regulations. Ability to write reports, business correspondence, and procedure manuals. Effectively present information, and respond to questions from agency, county, and state representatives.
Certificates, Licenses, Registrations:
Valid PA driver's license, Proof of valid Auto Insurance, ACT 33 (Child Abuse), ACT 34 (Criminal Record), FBI Clearance. There will be monthly screenings of PA Medicheck List, LEIE and EPLS. Certified Peer Specialist Certification.
While performing the duties of this job, the employee is regularly required to operate a motor vehicle, sit, stand, walk, bend and lift objects of up to 10 pounds. The employee regularly uses a computer, phone, fax, copier and other essential office equipment to carry out daily work assignments.
Substantial problem solving in response to urgent/emergency situations, which may require immediate action. Ability to apply principles of leadership and management in daily practice.
The services of this job are community based. While performing the duties of this job, the employee is exposed to a combination of office and outside/travel conditions and regularly exposed to a moderate level of noise.
It is WCSI’s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with disabilities.
This position description is not an employment agreement or contract, but rather a description of the expectations of job duties and responsibilities as assigned to this position. Management has the exclusive right to alter the scope of work within the framework of this position description and the position classification, at any time without prior notice.